Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Contact Centre Skills- Mastering Customer Conversations

By: Precepts and Mentors

Lagos State, Nigeria

11 - 12 Jun, 2025  2 day

Follow Event

  

NGN 180,000

Get 10.00% off

Venue: Lekki

In today’s fast-paced world, customer service can make or break a business. Whether you’re new to a contact center role or looking to sharpen your skills, this course will equip you with the knowledge and techniques needed to deliver exceptional customer experiences. You’ll learn how to handle calls professionally, communicate with confidence, manage difficult customers, and use the right tools to improve efficiency.

This course is designed to be practical and engaging, with real-world scenarios, role-playing exercises, and interactive discussions to help you build the confidence to thrive in any contact center environment.

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.

Lekki Jun 11 - 12 Jun, 2025

Registration: 10:00:am - 14:00:pm

NGN 180,000.00
(Convert Currency)

Uwen 07032687697

Group
Umen Essiet

Related Courses

Data Analytics and Business Intelligence with Microsoft Power BI Data Analytics and Business Intelligence with Microsoft Power BI

3 days, 15 - 17 Apr, 2025 

2025-04-15 12:04:00 2025-04-15 12:04:00
Lagos State, Nigeria

Precepts and Mentors

This training is designed to help you master the fundamentals of data analytics using Microsoft Power BI. Whether you're a beginner or looking to sharpen your skills, this course will guide you ...

Data Analytics with SQL Data Analytics with SQL

4 days, 21 - 24 Apr, 2025 

2025-04-21 12:04:00 2025-04-21 12:04:00
Lagos State, Nigeria

Precepts and Mentors

This course is designed to help you master SQL for data analysis. Whether you're new to SQL or looking to improve your skills, this training will teach you how to work with databases, retrieve ...

Agile Scrum Master - Professional Scrum Master and Certified Scrum Master Certifications Agile Scrum Master - Professional Scrum Master and Certified Scrum Master Certifications

2 day, 25 - 26 Mar, 2025 

2025-03-25 12:03:00 2025-03-25 12:03:00
Lagos State, Nigeria

Precepts and Mentors

This comprehensive training program is designed to equip professionals with the knowledge and skills required to become a certified Scrum Master. Participants will gain a deep understanding of Agile ...

Advanced Excel Training Course Advanced Excel Training Course

3 days, 21 - 23 Apr, 2025 

2025-04-21 12:04:00 2025-04-21 12:04:00
Lagos State, Nigeria

Precepts and Mentors

Take your Excel skills to the next level with this hands-on Advanced Excel Training course! Whether you work with data, reports, or financial models, mastering Excel can help you work faster, make ...

Currency Converter

From To