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Customer Care and Communication Course

By: Stepsure Training and Research Institute (STRI)

Kenya

29 Sep - 03 Oct, 2025  5 days

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USD 1,500

Venue: Nairobi

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Develop customer care techniques, communication skills, and service excellence.

General Information

1.Customized Training: Courses designed to meet the specific needs of participants.
2.Language Proficiency: Participants must have a strong command of English.
3.Comprehensive Learning: A well-structured program that includes presentations, practical exercises, web tutorials, and group work with expert facilitators.
4.Certification: Participants receive a certificate upon successful completion of the course.
5.Training Locations: Training is available at Stepsure Training & Research Institute (STRI) centres, in-house, or online.
6.Flexible Duration: Course duration and content can be adjusted based on participant needs.
7.Onsite Training Inclusions: Includes facilitation, training materials, coffee breaks, lunch, and a completion certificate
8.Additional Services: Affordable accommodation, pickup services, and visa processing options.
9.Equipment: Tablets and laptops are available for rent.
10.Post-Training Support: Six months of free consultation and coaching.
11. Group Discounts: Special discounts for groups of four or more participants.
12. Payment Terms: Payment must be made before the training begins or as agreed, directly to STRI’s account.

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.

Nairobi Sep 29 - 03 Oct, 2025

Registration: 09:00:am - 16:00:pm

Class Session: 09:00:am - 16:00:pm

USD 1,500.00
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Francis Njau 0723482495

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