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Crises Management

By: TSI Limited

Ogun State, Nigeria

21 - 25 Apr, 2025  5 days

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NGN 750,000

Venue: Classroom and Online

A crisis is an abnormal event that threatens the continuity of an organization’s operations and may even lead to its collapse

Many times, organizations may prevent a crisis by managing small situations and incidents in a timely manner. They can also mitigate the effects of a crisis, even if its occurrence could not be stopped. This can be done by implementing processes and procedures for preventing, preparing for, and responding to a crisis, which constitutes crisis management. This 5 days course has therefore been put together to build the necessary competence into participants to enable them understand the magnitude of losses, chaos and disruptions that could arise when a crisis occurs and how to prevent, prepare and manage it.

Learning Objectives:

At the end of this session, participants will be able to:

  • Define and appreciate what crisis management is
  • Determine what a crisis is
  • Develop a crisis management checklist
  • Apply the skills to damage management
  • Demonstrate practical and analytical foundations to get ready for potential crises and create techniques for preventing or lowering damage
  • Identify the effect of crime on society, stakeholders, and the company
  • Demonstrate the techniques for identifying and solving crisis occasions
  • Illustrate the emergency repose situations
  • Illustrate the psychology of the decisions on crisis management
  • Display the responsibilities of the crisis manager
  • Demonstrate how to put crisis management into action
  • Apply the skills learned to create a crisis management team

Course Outline

 Introduction to Crisis Management

  • Definition of crisis management
  • Basics of crisis management
  • Recognizing a crisis
  • Definition of contingency plan
  • Crisis levels

The Creation of a Crisis Management Team

  • Implementing crisis management into action
  • The responsibilities of the crisis management leader
  • Decisions on crisis management

Prevention of Crisis Management

  • Introduction to the prevention techniques
  • Recognizing the nature of a crisis
  • Risk analysis of the dangerous materials
  • Vulnerability evaluation
  • Creation of the steps to aid crisis management rules
  • Creating the manual for crisis management

Control Models for Crisis Management

  • Crisis management- emergency arrangement
  • Control and command systems
  • Local principles
  • International regulations

Formulating the Emergency Response Plan

  • Emergency companies
  • Emergency steps
  • Contents vital to the emergency response plan
  • Analyzing the available resources
  • Plan Adoption
  • Distribution of the emergency plan to the employees
  • Training workers
  • Updating the plan

Scenarios of Emergency Response

  • Contingency plan
  • Usual crisis management plan limitation
  • Damage control
  • A crisis management checklist

Arrangement of Incident Management

  • Emergency control Centers (ECC)
  • Tools required
  • Communication at the ECC
  • Resources required
  • Forward incident control (FIC)
  • Safety and health
  • Emergency response team (ERT)
  • Crisis management team (CRT)
  • Control points

Emergency Action Steps

  • Environmental hazards
  • Hazardous materials
  • Explosion procedures
  • Fire procedure
  • Medical emergencies
  • Analysis procedures
  • Emergency action procedure
  • Media and response

Decision-Making and Leadership

  • Response techniques
  • Operating beyond the plan
  • Leadership models

Business Continuity Management Systems (BCMS)

  • BCM policy needs
  • Adopting a BCM program and its leadership
  • Standby and contingency
  • The BC method-depth and how?
  • Understanding stakeholders
  • Rules, standards, and legislation

Embedding of Company Continuity Among Workers

  • Working with the workers to progressively raise the company continuity rules
  • Creating a competency framework
Classroom and Online Apr 21 - 25 Apr, 2025
NGN 750,000.00
(Convert Currency)

Prof. Richard Mayungbe +2348033467639

Prof. Richard Mayungbe

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