This course is designed to provide the facility management personnel the know-how to effectively manage the physical assets. It confronts head-on the practical problems encountered on the ground and offers real solutions. Key to the success of individuals in this arena is the ability to deal with people and manage change.

Objectives

At the end of this course, participants will be able to:

• Articulate their roles critically and with clear precision
• Demonstrate how central they are to the risk assurance policy and business continuity process of the organization
• Demonstrate their relationship management acumen in working with and managing the stakeholders of their responsibility’s areas.
• Focus on the bottom-line significance of their minute-by-minute activities
• Be in a state of perpetual alertness

Methodology

Lectures and group discussion, case studies and exercises.

 Content

Module 1: Facility Risk Assurance

Asset Management                                                         

• What Asset and Asset Management means
• Critical Asset ranking
• Understanding Asset failure
• Effective Asset Management Implementation

Asset Management Resources                                       

• Integrated Facilities Management
• Life Cycle Costing
• Continuous improvement philosophy

Facility Condition Indexing

• Interpreting the FCI range in Facility Management
• FCI impacts, Failures and Occupant's Morale
• Asset Management tools for Corrective maintenance and repairs

• Depreciation technique of Facility components                             
• Facility Stakeholders Management for effective results

• Elements of stakeholders Management
• Stakeholders Analysis
• Stakeholders Prioritisation techniques

• Facility Condition Indexing
• Facility Management Technology                         

• Computer Aided Facility Management Technology
• Preparing a strategic technology plan
• Technology optimising Process

Module 2: Maintenance Management

Maintenance – the Modern Concept                                                

• Challenges of cultural issues and maintenance management
• Maintenance planning and scheduling
• Classification of maintenance work according to plan and schedules

Cost Planning and Management                                          

• Facility Management master budgeting
• Facility Management budget performance System
• Maintenance using Facility master schedule
• Facility Management Master Schedule

Fault Diagnosis                                                                  

• Maintenance Codes using Facility Management master plan
• Failure Management in Facility Management
• Failure Reporting using a Criticality Analysis Guide                 

Maintenance Management Tactics                                      

• Proactive and Predictive Maintenance
• Preventive Maintenance
• Reactive Maintenance
• Predictive Maintenance
• Corrective Maintenance
• Deferred Maintenance   
• Operation and Maintenance exercise    
• Facility Maintenance development

Module 3: Troubleshooting & Emergency Recovery

Failure Management and Control                                          

• Reliability-Centered Maintenance
• Downtime reduction     
• Tools for controlling Failure in Facility Management
• Checklist systems development and operations
• Developing a robust Service Level Agreement

Energy Management      

• The increasing cost of Energy
• What is Energy Management?
• Goals of an effective Energy Management Programme
• Implementing the major strategies of Energy Management
• Energy Audit for Facility Managers

Disaster Planning, Emergency Preparedness and Business Continuity     

• JIT Management                                                          
• What a Disaster Recovery Plan is and why it is important
• Identifying potential Hazards
• Business Impact analysis
• Personnel Policies and Crisis Communication
• Strategic Alliance
• Setting up an Action Plan
• Exercises

Other Available Facilities Management Courses:

Health and Safety For Facilities Management
Procurement and supply chain management Of FM Services
Strategic Maintenance Management
Best Practices In Building Services Management
Understanding and Managing Building Services
Project Management For FM
Reliability Centred Maintenance (RCM)
Essentials Of Facilities Management
Advanced Facilities Management
Engineering Facilities Management
Managing Client - Contractor Relationships
The Professional Facilities Manager
Building and Facilities Maintenance Management