The best way to manage a crisis is to prepare for it. Past experiences have shown that even unaffected people are also vulnerable to challenges of an unexpected disaster. This is because a crisis will most likely hit you when you are least Crisis management efforts ought to be coordinated towards helping your firm recoup and to guarantee progression. You will be equipped with information and aptitudes to create and actualize a thorough and complete emergency crisis framework which will help your organization get ready for crisis and prevent one from happening.

Duration: 5 days

Learning Objectives

i. Be acquainted with important tools that can be used to manage and assess risk and crisis in your organization.

ii. Know who the various stakeholders in a crisis are and how to manage their expectations and demand.

iii. Understand the importance and role of a crisis management team and how to form one.

Course Content

Module One

• Why crisis management is important
• How good planning can lead to competitive advantage
• Understanding mission-critical activities
• Threats and risks facing organizations today
• Business Impact Assessments and Risk Analysis
• Risk mitigations that are cost-effective
• Crisis management policy
• Crisis management organization

Module Two

• Incident lifecycle and strategy
• Planning for crisis management, emergency planning, business continuity
• Maintaining and testing plans
• The role of disaster recovery in crisis management
• Accommodation and IT system solutions supporting crisis management
• How technical resilience can leverage good disaster recovery
• Planning for disaster recovery
• Maintaining and testing plans
• Do’s and Don’ts, hints and tips for successfully managing a crisis and checklists of things to remember

Methodology

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

Key Notes

i. The participant must be conversant with English.

ii. Upon completion of training the participant will be issued with an Authorized Training Certificate

iii. Course duration is flexible and the contents can be modified to fit any number of days.

iv. The course fee includes facilitation training materials, 2 coffee breaks, buffet lunch and a Certificate upon successful completion of Training.

v. One-year post-training support Consultation and Coaching provided after the course.

vi. Payment should be done at least a week before commence of the training, to DATASTAT CONSULTANCY LTD account, as indicated in the invoice so as to enable us prepare better for you.