Business Continuity Management Course

ISO 22301 Business Continuity Management is an internationally recognized standard that provides a framework and guidelines for organizations to establish, implement, and maintain effective business continuity practices. The standard helps companies identify potential disruptions, assess their impact, and develop strategies to mitigate risks and ensure the continuity of critical business functions. By adhering to ISO 22301, organizations can enhance their resilience, protect their reputation, and minimize the impact of unexpected events on their operations, clients, and stakeholders.

Learning Objectives
At the end of this training session, participants will be able to:

• Auto-manage the business to deal with any potential threat
• Timely respond to business continuity matters
• Arise to restore smooth flow of the business operations
• Minimize the impact of business disruption on an organization and how long disruption should be tolerated
• Apply business continuity implementation process and implementation planning
• Implement disaster recovery planning and strategy
• Address the importance of robust documentation and testing of the plan
• Display how risks are identified, analysed and included in a risk register
• Practice effective communication and good PR when dealing with incidents and crises
• Prepare a plan for business disruption and disaster recovery
• Identify tools and strategies to deploy to keep business operation during emergencies
• Assess high business impact operational areas, assets, and assigned personnel
• Prepare a list of processes and equipment most at risk of disrupting business operations.
• Assess roles and responsibilities of key personnel and develop confirmation process (digital signatures).
• Prepare a crisis management plan for their respective business functions

Course Outline

DAY 1

Introduction

• Introduction to business continuity management
• Objectives and scope of business continuity
• Importance of BCM plans
• The business continuity plan
• BCP implementation
• Meaning of risk
• Management of risks
• Killer risk
• Impact levels and immediate response
• Identification & analysis of risk
• Gauging the impact
• The risk register

DAY 2

Business Continuity Management Plans

• BCM plans structures
• BCM plan resources
• BCM development and implementation
• BCM plans elements

Organization Plans

• Communication plan
• Organizational interface plan
• Resource and procurement management plan
• BCM Project initiation plan
• Recovery of business plan
• Management of incident plan
• Design and implementation of management plan

DAY 3

Crisis

• Policies and Instructions on crisis
• Crisis response guidelines
• Inter-organizational management of crisis
• Crisis leadership
• Training and education
• Structures of crisis management
• Structure of crisis response team
• Risk scope
• Risk scope principles
• Types of risks (Manmade/natural)
• BCP – Preparing for Business Disruption and Disaster Recovery
• Strategies for keeping your business operational despite emergencies
• Identifying Key Business Functions to Prioritize
• What Processes and Equipment are most at risk?
• Constituting Your Business Continuity Team
• BCP Team
• Business Impact Analysis
• Risk Mitigation
• Business Continuity Strategies
• Business Continuity Plan
• Training  

DAY 4

Writing a Business Continuity Plan

• Key Techniques and Guides
• Developing a BCP Checklist
• Auditing Your BCP
• Business Continuity Awareness
• Gauge and Test Employees’ Understanding of Your BCP Processes
• Determine Opportunity Areas
• Develop Continuous Improvement Plan
• Emergency Response Plan
• Disaster Recovery Policy and procedures
• Challenges in creating a BCP
• The role of the crisis management team
• Disaster recovery plan
• Disaster recovery in your company
• The crisis management team
• Off-site facilities & records

DAY 5

Managing crises

• Scenarios: The cyber and natural disaster threat
• Stress testing

Succession plans

• Scenario: Coping with unexpected absence
• Scenario: Adapting to unexpected absence
• Succession planning policy
• Public relations & crisis management
• Sample business continuity policy
• Case Studies