This course will help you understand the various generations present at work and understand what motivates each of them and how to work together. While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

Duration: 5 Days

Who Should Attend?

For Whom Is This Course Relevant Leveraging the Generation Gap Training is a great course for organizations with varied age groups in the following levels; Managers, Professionals, Team Members or Consultants.

Course Objectives

Upon completion of this training course, participants will be able to:

1. Examine the history behind generation gaps
2. Learn about the different generations (traditionalists, baby boomers, Generation X & Generation Y)
3. Determine the differences between each generation
4. Find common ground among the different generations
5. Master conflict management between generations
6. Leverage the strengths of each generation in the workplace

Course Content

Module I: Context

• What Generations Exist in The Workplace
• What Defines a Generation
• What This Means in Our Workplace

Module II: Traditionalist

• Their Background
• Their Characters
• Their Working Style

Module III: Baby Boomers

• Their Background
• Their Characters
• Their Working Style

Module IV: Generation X's

• Their Background
• Their Characters
• Their Working Style

Module V: Generation Y's (millennial)

• Their Background
• Their Characters
• Their Working Style

Module VI: Background

• Attitude
• Working Style
• Life Experience

Module VII: Finding Common Ground

• Adopting A Communication Style
• Creating An Affinity Group
• Sharing Knowledge

Module VIII: Conflict Management (1)

• Younger Bosses Managing Older Workers
• Avoid Turnovers with A Retention Plan
• Breaking Down the Stereotypes

Module IX: Conflict Management (2)

• Embrace The Hot Zone
• Treat Each Other As A Peer
• Create A Succession Plan

Module X: The Power of 4

• Benefits Of Generation Gaps
• How To Learn From Each Other
• Embracing The Unfamiliar

Methodology

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

Key Notes

1. The participant must be conversant with English.
2. Upon completion of training the participant will be issued with an Authorized Training Certificate
3. Course duration is flexible and the contents can be modified to fit any number of days.
4. The course fee includes facilitation training materials, 2 coffee breaks, buffet lunch and a Certificate upon successful completion of Training.
5. One-year post-training support Consultation and Coaching provided after the course.
6. Payment should be done at least a week before commencing of the training, to DATASTAT CONSULTANCY LTD account, as indicated in the invoice so as to enable us prepare better for you.