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Customer Experience Management for Brand Managers, Sales Managers, Marketing Managers and Relationship Managers Training
NGN 245,000
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Venue: Lagos and Virtual
Other Dates
| Venue | Date | Fee | |
|---|---|---|---|
| Lagos and Virtual, Lagos State, Nigeria | 12 - 13 Jun, 2025 | NGN245000 | |
| Lagos and Virtual, Lagos State, Nigeria | 04 - 05 Sep, 2025 | NGN245000 | |
| Lagos and Virtual, Lagos State, Nigeria | 04 - 05 Dec, 2025 | NGN245000 |
Businesses are increasingly recognizing the complete experience enjoyed or endured by their customers is critical to customer retention, profitability, and growth. Professor Peter Drucker said’ Customers are not buying products and services; customers are buying experiences delivered by the products and services. A 2 to 5-day duration training course, depending on current skill levels and preferences of participants.
Concepts:
- Correlation between CEM and customer loyalty
- 4 Experience C’s
- Confidence
- Consistent
- Cross-channel and customer journey
Please contact us for a full description of the program
| Lagos and Virtual | Mar 04 - 05 Mar, 2025 |
| Lagos and Virtual, Lagos State, Nigeria | 12 - 13 Jun, 2025 |
| Lagos and Virtual, Lagos State, Nigeria | 04 - 05 Sep, 2025 |
| Lagos and Virtual, Lagos State, Nigeria | 04 - 05 Dec, 2025 |
| NGN 245,000.00 | (Group Registration Discount Available) |
Mr. Olusina Lajorin +2349026713101
Mr. Olusina Lajorin
Tags: |
Customer Experience Management Brand Managers Sales Managers Marketing Managers Relationship Managers Customer Satisfaction |
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