This training course is designed to give an overview of Data and Information Governance and the requirements to support and deliver an effective governance framework in your organisation. Data and Information Governance involves the management of information and how to establish a framework for employees to handle data through robust policies and procedures.

The legal framework governing the use of personal data can be complex and different across regions. Hence, this course will help its participants in understanding those complexities and what standards should be met for information governance and security. Governance functions are now moving towards automation of secure data retention, disposal, extraction, and archiving.

Why is this “Data and Information Governance Course” relevant in today’s times? Individuals who work with data, especially that of confidential in nature, are required to have a full understanding of their responsibilities regarding the information and confidentiality clauses that they can be held accountable for, including laws like the Data Protection Act and Consumer Rights Act.

This training also draws attention to the risks of keeping inaccurate or inconsistent records, along with the conventional best practice for record storage. Poor record-keeping not only endangers your clients/customers but also places your staff at risk of making flawed judgements based on the misinformation provided.

This training course will empower you with the knowledge in understanding how to use data and information governance principles and standards in your daily work.

Course Objectives

Upon completing this Data and Information Governance Course successfully, participants will be able to:

• Understand why information governance is important.
• Be aware of the laws, best practices, and regulations on information governance.
• Be aware of the core principles of data and information security.
• Develop an effective information governance framework for stakeholders and staff.
• Design and implement a pragmatic framework for managing data and information assets.
• Identify the required roles and responsibilities for information governance throughout the organisation.
• Improve how information is captured, distributed, accessed, stored, and disposed of
• Ensure legal and regulatory compliance.
• Reduce storage, retrieval, and legal costs.
• Save time and money through greater interoperability and standardized policies.

Duration:        10 Days

Who Should Attend

The course targets IT professionals, Governance department employees, Data and information auditors, Compliance auditors, all employees who work with data and information and All those who have a responsibility to keep personal information up-to-date, secure, and confidential

Course Outline

Module 1: What Is Data Governance?

• The role of data in today’s times
• Data governance definition and basics
• The principles of data governance
• Data governance focus areas
• Why is it important to identify sensitive and confidential information?
• When does an organization need data governance?
• Reasons for processing information
• Individual rights

Module 2: Data Governance Deployment

• Who owns the data and why is that important?
• Roles in the data governance domain
• Designing the data governance process

Module 3: Main Legislative and Other Provisions

• The Human Rights Act
• The Freedom of Information Act
• Common law duty of confidentiality
• The Health & Social Care (Quality and Safety) Act
• The Data Protection Act
• The General Data Protection Regulation (GDPR)
• ISO27001 Information Security & Cyber Security
• ISO8000 Information & Data Quality

Module 4: Information Sharing

• The Caldicott Principles 2013
• Consent
• If someone refuses permission to share information
• Sharing confidential information with others
• Data sharing and GDPR
• Data sharing concerns

Module 5: Record Keeping and Processing

• General considerations
• Record keeping policy.
• Surveillance cameras
• How to record information?
• CO and CQC expectations
• Data privacy impact assessments
• Data processing records
• Record management
• Disposal of documents
• Transporting information and mobile data

Module 6: Data Governance IT Solutions

• Enterprise Content Management systems
• Document and records management
• Data dictionary, data analysis, and data mining
• Relational databases and indexing
• Archiving and preservation

Module 7: Developing Policy, Procedures, and Action Plans

• Data governance management policies
• Develop data lifecycle management procedures.
• Create data governance management action plan.

Module 8: When Things Go Wrong?

• Duty of candour
• Complaints, grievances, and whistleblowing
• Data breaches
• Training
• Policies and procedures
• Useful resources

Module 9: Managing A Data Governance Program

• Managing and maintaining data governance
• Monitoring and measuring your program.
• The value of data governance

Module 10: Program Management Factors

• Executive sponsor
• Three critical components
• Three-part framework
• ROT

Module 11: Risk Planning and Management

• Risk assessment
• Defensive deletion
• Strategic planning
• Policy development

Module 12: Communication Channels Policies

• Email
• Social media
• Mobile
• Big data
• Cloud applications

General Notes

• This course is delivered by our seasoned trainers who have vast experience as expert professionals in the respective fields of practice. The course is taught through a mix of practical activities, theory, group works and case studies.
• Training manuals and additional reference materials are provided to the participants.
• Upon successful completion of this course, participants will be issued with a certificate.