This exciting workshop will introduce you to the latest and best practices in managing employee performance, behavior & attitudes. Managing Performance is about getting the right things done in the right way by the right people at the right time. It involves directing and supporting employees in line with the organization’s vision and mission and ensuring that the organization’s strategic goals reflect the needs of the business and are understood by stakeholders.
Learning Objectives:

• Recognize the significance, purpose, and impact of a robust Performance Management system on organizational culture and growth.
• Develop and implement a comprehensive performance management process.
•  Strategically align the performance management framework with culture,
• Business growth, and related systems such as Career Development, Career Ladder, and Succession Planning.
• Emphasize key behaviors that foster performance management rather than treating it as a mere ritual during performance appraisal exercises.
• Identify and guide average and poor performers, motivating them timely to enhance their performance.
• Acquire skills in setting expectations through objective goal-setting, Key Result Areas (KRA), and Key Performance Indicators (KPI).
• Understand the art of rewarding good performance, encompassing both financial and non-financial incentives.
• Appreciate the importance of transparent and open communication for team satisfaction and retention       
• Learn effective coaching techniques and how to provide constructive feedback.

Key Topics

• Introduction to Performance Management
• Principles of Effective Performance Management
• Managing performance
• Performance planning
• Behavioral Expectations and Performance Dimension
• Approaches to Aligning Organizational and Individual Objectives
• Performance rating errors and common problems with performance management
• Performance improvement plan
• Coaching and performance management
• Listening skills and coaching
• Identifying and dealing with different Behavioural styles