This training course is designed to enable participants strengthen their conflict-management skills and learn how to become more effective in influencing others, by practicing techniques to engage in productive debates and to develop more flexible leadership styles. Moreover, research has shown that more than 90% of executives in business don’t really know or understand the organization’s key business metrics– key performance indicators that are important for success. The course will guide participants to the understanding of a business’ mission, strategy, financials, competitiveness… and in using that knowledge to make smart and informed business decisions.

For Whom

Business owners and Staff of business/commercial organizations with first level supervisory responsibilities desiring to make people management and business savvy a core competency.