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Hotel Customer Service Course

By: Capacity for Africa

Lagos State, Nigeria

21 - 25 Apr, 2025  5 days

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NGN 305,000

Venue: Lagos Learning Centre, 1A Unity Road, off Bank Anthony Way, Ikeja, Lagos

Other Dates

Venue Date Fee  
Lagos Learning Centre, 1A Unity Road, off Bank Anthony Way, Ikeja, Lagos, Lagos State, Nigeria 21 - 25 Jul, 2025 NGN305000
Lagos Learning Centre, 1A Unity Road, off Bank Anthony Way, Ikeja, Lagos, Lagos State, Nigeria 20 - 24 Oct, 2025 NGN305000

Today, more than ever, hotel and hospitality customers in general demand higher and higher levels of service. This tailor-made training course aims to help your team learn best practice techniques to exceed customers’ expectations including:  

  • Delivering excellent service to your customers
  • Handling customer complaints and difficult behaviour
  • Discovering the art of building rapport with guests
  • How to professionally communicate with your clients
  • Delivering a more powerful customer experience.

For Whom

Hospitality Team

Lagos Learning Centre, 1A Unity Road, off Bank Anthony Way, Ikeja, Lagos Apr 21 - 25 Apr, 2025
Lagos Learning Centre, 1A Unity Road, off Bank Anthony Way, Ikeja, Lagos, Lagos State, Nigeria 21 - 25 Jul, 2025
Lagos Learning Centre, 1A Unity Road, off Bank Anthony Way, Ikeja, Lagos, Lagos State, Nigeria 20 - 24 Oct, 2025

Registration: 10:00:am - 04:00:am

NGN 305,000.00 + 15,250.00 (VAT)
USD 500.00 + 25.00 (VAT)
(Convert Currency)

Dr. Gosim Martin, Director of Program +2348034963464

10% discount for 2 or more participants from the same organization
Capacity for Africa Faculty

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