Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Hotel Customer Service Course

By: Capacity for Africa

Lagos State, Nigeria

22 - 26 Jul, 2024  5 days

Follow Event

  

NGN 250,000

Venue: Lagos Learning Centre, 1A Unity Road, Ikeja

Other Dates

Venue Date Fee  
Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos State, Nigeria 21 - 25 Oct, 2024 NGN250000

Today, more than ever, hotel and hospitality customers in general demand higher and higher levels of service. This tailor-made training course aims to help your team learn best practice techniques to exceed customers’ expectations including:  

  • Delivering excellent service to your customers
  • Handling customer complaints and difficult behaviour
  • Discovering the art of building rapport with guests
  • How to professionally communicate with your clients
  • Delivering a more powerful customer experience.

For Whom

Hospitality Team

Lagos Learning Centre, 1A Unity Road, Ikeja Jul 22 - 26 Jul, 2024
Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos State, Nigeria 21 - 25 Oct, 2024

Registration: 08:00:am - 10:00:am

Class Session: 10:00:am - 04:00:am

NGN 250,000.00 + 12,500.00 (VAT)
USD 1,000.00 + 50.00 (VAT)
(Convert Currency)

Dr. Gosim Martin, Director of Program +2348034963464

10% discount for 2 or more participants from the same organization
Capacity for Africa Faculty

Related Courses

Credit Appraisal and Debt Management Training Credit Appraisal and Debt Management Training

5 days, 19 - 23 Aug, 2024 

2024-08-19 12:08:00 2024-08-19 12:08:00
Lagos State, Nigeria

Capacity for Africa

We live in the middle of the “Age of Debt”. Debt has always been a lever of business development and even more so in recent years. This course allows you to acquire and develop the ...

Investment Analysis and Portfolio Management Training Investment Analysis and Portfolio Management Training

5 days, 19 - 23 Aug, 2024 

2024-08-19 12:08:00 2024-08-19 12:08:00
Lagos State, Nigeria

Capacity for Africa

The course is an exploration of the three major investment vehicles: bonds, equity, and derivatives.  The major objective of this course is to provide an exploration of the investment analysis ...

The Excellent Front Desk and Customer Interface Officer Training The Excellent Front Desk and Customer Interface Officer Training

5 days, 29 Jul - 02 Aug, 2024 

2024-07-29 12:07:00 2024-07-29 12:07:00
Lagos State, Nigeria

Capacity for Africa

How does the person manning the front desk of your office handle several people simultaneously with professionalism and poise? This fast-paced course is specifically designed to answer this and other ...

Emotional Intelligence and Creative Skills Training Emotional Intelligence and Creative Skills Training

5 days, 16 - 20 Sep, 2024 

2024-09-16 12:09:00 2024-09-16 12:09:00
Lagos State, Nigeria

Capacity for Africa

Emotional intelligence is a strong predictor of job performance, according to a new study.  This program covers the most widely accepted view of emotional intelligence that identifies 20 ...