The earlier role of the secretary was limited to taking notes from their heads, typing, storing information, etc. However, with the advent of technology in companies and offices, these duties have extended to things that were meant for the professional and managerial staff. The Executive or Confidential Secretary that organizations are seeking in today's times should not only have clerical and administrative skills, but also should possess the knowledge of office protocols, information and communication technology, meeting and customer management.

For Whom: Executive Secretaries; Chief, Principal, Senior Confidential Secretaries; and Personal Assistants to Chairmen, Chief Executives, Permanent Secretaries, Directors-General, Executive Directors, General Managers and other top executives in public and private sectors.