Employees and managers who complete this business writing course acquire skills, tools and resources they can apply to any business writing project – email, proposals, responses to customers, procedures, reports, recommendations – whatever they need to write on the job. Typically, resulting in: Crisp email that gets the job done, User manuals that are user-friendly, Letters that customers understand and appreciate, Proposals that appeal to their readers and win the contract, Reports that are easy to skim for key information and decision-making, Announcements that provide clear, complete information, Excellent writing projects delivered on time, and much more.

For Whom: Anyone