Change is an unavoidable part of all teams and organizations. The ability to lead change is essential, and it is necessary for all tasks that a leader or manager engages in, from implementing a strategy to making minor adjustments to a work system. Every time a manager or leader makes a decision, something changes. This training on leading and managing change course gives participants a clear overview of leading and managing change.

Training on leading and managing change course is aimed to help participants understand organizational culture and change, and organizational development.

Target Participants

This training on leading and managing change course targets business and organization managers.

Course Duration

Online                7 Days

Classroom-based 5 Days

What you will learn

By the end of this course the participants will be able to:

• Define change and its effects on how people work.
• Create a model for change management that works for their organization.
• Determine how individuals react to change and investigate the causes of resistance to change.
• Describe the culture of their organization.
• Develop practical leadership abilities for transformation.
• Create and put into action a successful organizational development strategy based on increased performance.

Course Outline

Understanding Human Psychology and its Impact on Change Management

• Introduction to the human psychology
• Tip of the Iceberg Concept
• Developing self-awareness, trust and communication
• How attitudes are formed
• Motivation at the workplace and what drives people to be motivated.
• The key drivers of change
• The need for change management

Approaches to Organizational Change

• Where do you start with organizational change?
• Anticipated reaction to change.
• Defining the scale of organizational change
• Approaches to organizational change
• Steps required to implement change.
• How to sustain change
• The impact of appreciative inquiry on change management
• Organizational alignment around the change

Change Management and Change Leadership

• The five psychological phases of change and their effective management
• Difference between change management and change leadership.
• Leadership and culture in change management
• Change management and emotional intelligence impact on organizational performance.
• The key components of emotional intelligence and how they link to leadership.
• Emotional Quotient (EQ) vs. Intelligence Quotient (IQ)

Organizational Development

• What is organizational development?
• The Balanced Scorecard
• Defining strategy and how to translate it into action and execution.
• SWOT and PESTEL analysis
• Barriers and success factors to strategy execution – culture, leadership, and human factors
• Building a strategy-focused organization
• Introduction to strategy maps

Developing Performance Contracts Framework and Scoring Mechanism

• Developing business plan methodology to achieve the strategic direction of the organization.
• Developing and implementing performance contracts framework between CEO and functional managers within the organization
• Developing a comprehensive Balanced Scorecard and scoring mechanism for your organization using EXCEL

Training Approach

This training on leading and managing change course is delivered by our seasoned trainers who have vast experience as expert professionals in their respective fields of practice. The course is taught through a mix of practical activities, presentations, group works and case studies. Training manuals and additional reference materials are provided to the participants.

Certification

Upon successful completion of this training on leading and managing change, participants will be issued a certificate.

Tailor-Made Course

We can also do this as a tailor-made course to meet organization-wide training needs. A training needs assessment will be done on the training participants to collect data on the
existing skills, knowledge gaps, training expectations and tailor-made needs.