To be a successful manager and leader, there are many skills that you will have to master and qualities you will need to develop.

This training course provides an understanding of the necessary skills for effective management and leadership, such as proactive planning, understanding of customer relations, effective time management, proper communication and understanding human interaction, helping potential future leaders and employees know how to use productive leadership and management techniques. Participants will be able to: define and select the personal leadership styles, view leadership from different perspectives, select when and which to apply problem-solving and creative thinking techniques to apply, manage small or large groups, project teams, and complex assignments, deal with conflict, ways to manage interpersonal issues and disagreement.

Who Should Attend?
This training course is designed for: Professionals who are relatively new to supervision, Team Leaders, and management, established supervisors, technical Staff, managers who wish to evaluate and improve their performance specialist, and anyone who wish to refresh and develop their team leadership and management skill.

Learning Curriculum

• Introduction to Leadership Effectiveness
• Communication and Team Performance
• Motivation and Creative Thinking
• Importance of Goal Setting and Planning
• Build Effective Working Relationships
• Time Management and Communication as Effective Disciplines

Learning Methodology
This course relies on the use of individual and group debriefs. The course also features the use of several case studies and presentations by participants followed by plenary discussions. In addition, videos and exercises are used to demonstrate the skills required for effective learning experience.