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Training on Excellent Front Desk and Office Management Skills

By: Learnway Africa

Lagos State, Nigeria

17 - 21 Feb, 2025  5 days

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NGN 220,000

Venue: 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos.

Other Dates

Venue Date Fee  
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 03 - 07 Mar, 2025 NGN220000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 21 - 25 Apr, 2025 NGN220000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 05 - 09 May, 2025 NGN220000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 23 - 27 Jun, 2025 NGN220000

The Excellent Front Desk and Office Management Skills course is designed to provide individuals with the knowledge and skills necessary to perform effectively as a front desk receptionist or customer service representative. The course covers a range of essential topics that will enable participants to provide professional and efficient customer service to clients and visitors.

The course provides an introduction to customer service, including the importance of delivering excellent customer service and how to handle difficult customers. It also covers effective communication skills, such as active listening and effective verbal and non-verbal communication.

Participants will learn how to manage a busy reception desk, including managing phone calls, taking messages, and scheduling appointments. The course will also cover best practices for managing email and other forms of written communication.

Other key topics covered in the course include managing customer complaints and providing solutions, understanding the needs and expectations of different customers, and ensuring customer satisfaction through follow-up and feedback.

Upon completion of the course, participants will have the knowledge and skills to effectively manage front desk and customer service tasks in a professional and efficient manner, providing a positive experience for customers and visitors.

Venue and mode of delivery can be adjusted to meet your requirement

6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos. Feb 17 - 21 Feb, 2025
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 03 - 07 Mar, 2025
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 21 - 25 Apr, 2025
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 05 - 09 May, 2025
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 23 - 27 Jun, 2025
NGN 220,000.00
USD 700.00
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Rosemary Okonkwo +2348037119334

Learnway Faculty

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