Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Attitude!: Resolving Difficult Situations in the Workplace
On going

By: Learnway Africa

Lagos State, Nigeria

15 - 19 Jul, 2024  5 days

Follow Event

  

NGN 180,000

Get 5.00% off

Venue: 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos.

Attitude!: Resolving Difficult Situations in the Workplace is a course designed to teach individuals how to effectively handle difficult situations and conflicts that may arise in the workplace.

An employee’s attitude at work impacts performance, office culture, and the overall success of an organization. Unfortunately, an employee’s attitude is often overlooked and considered a factor that is uncontrollable and unchangeable. Because of this perception, poor attitudes can easily “infect” the workplace and cause significant problems for both the employees and the organization as a whole.

This course will give you valuable information about the importance of employees’ attitudes in an organization, how certain attitudes can be promoted or changed, and how to create a workplace environment that fosters helpful attitudes.

In this life-changing course you'll learn how to discover the root causes of conflict, how certain behaviours impact others and learn specific strategies to deal with difficult people in an appropriate manner. Whether it’s a conflict involving customers, staff or management, you’ll be equipped with the tools and techniques to approach others, reach a resolution and prevent further issues going forward.

Learning Objectives:

After completing this course, you will be able to:

  • Explain the importance of employees’ attitudes in an organization.
  • Identify different techniques to promote or change certain
    attitudes.
  • Use concrete techniques to create a workplace environment that
    fosters helpful attitudes.
  • Identify root causes of difficult behaviour
  • Approach and manage difficult people
  • Understand particular types of Behaviour
  • Deal with Passive and Aggressive Behaviour
  • Deal with workplace conflicts
  • Recognize different attitudes
  • Handle stressful situation

Course can also be delivered online. Venue and mode of delivery can be adjusted to meet your requirement

6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos. Jul 15 - 19 Jul, 2024
NGN 180,000.00
USD 700.00
(Convert Currency)

Rosemary Okonkwo +2348037119334

Learnway Faculty
NST PPC Advert

Related Courses

Value Chain and Stakeholder Management: Business Growth Strategy for Managers Value Chain and Stakeholder Management: Business Growth Strategy for Managers

5 days, 14 - 18 Oct, 2024 

2024-10-14 12:10:00 2024-10-14 12:10:00
Lagos State, Nigeria

Learnway Africa

This course is designed to provide an in-depth understanding of value chain and stakeholder management and how it can help organizations achieve sustainable business success specifically in the ...

 Basic Data Analytics for Beginners Basic Data Analytics for Beginners

5 days, 19 - 23 Aug, 2024 

2024-08-19 12:08:00 2024-08-19 12:08:00
Lagos State, Nigeria

Learnway Africa

In today's data-driven world, the ability to harness and analyze data is a fundamental skill for professionals in various fields. This introductory course, "Basic Data Analytics for ...

Professional Telephone Handling and Reception Management Skills for Senior Executives Professional Telephone Handling and Reception Management Skills for Senior Executives

12 days, 19 - 30 Aug, 2024 

2024-08-19 12:08:00 2024-08-19 12:08:00
Lagos State, Nigeria

Learnway Africa

This course is designed to provide senior executives with the skills and knowledge they need to effectively manage the front desk and handle telephone calls in a professional and efficient manner. ...

Pension Fund Strategies, Governance, Regulation and Investment  Pension Fund Strategies, Governance, Regulation and Investment

5 days, 26 - 30 Aug, 2024 

2024-08-26 12:08:00 2024-08-26 12:08:00
Lagos State, Nigeria

Learnway Africa

Pension Fund Strategies, Governance, Regulation and Investment is a course that covers various aspects of managing pension funds. The course include topics such as: Pension fund strategies: This ...