The course provides participants with not only broad understanding of a laboratory quality management system but covers advanced topics in the field including: 

• Facilities and safety.
• Equipment.
• Purchasing and inventory.
• Sample management.
• Quality control for quantitative, qualitative, and semi quantitative procedures.
• Audits and external quality assessment.
• Occurrence management.
• Documents, Records, and Information management.
• Customer Service: 
• Organization; and
• Quality improvement

For Whom: Chief Senior Laboratory Scientists, Technicians, Quality Control Analysts and Lab Managers.