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Advanced Clerical Officers and Administrative Support WorkshopBy: Human Capital Associates Global Consult LtdRivers State, Nigeria 11 - 15 Nov, 2024 5 days
NGN 250,000
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Venue: Pakiri hotel Ltd., 4 Okwuruola Street, off Stadium Road, Rumuola, Port Harcourt, Rivers State.
The role of a Clerical Officers and Administrative Support staff includes providing comprehensive general administrative and clerical support to an organization. Clerical Officers works as part of a team to meet work goals and objectives and to deliver quality services to internal and external customers
Participants will acquire insights, techniques, and tools to strengthen their confidence in dealing with a variety of situations. They will learn about their personal working and communication style and its impact on others and get practical tips on managing and organizing their daily work activities.
For Whom:
This program is designed for Senior and Junior Clerical Officers / Administrative Support staff, Secretaries, Personal Assistance. This course will give them the opportunity to further develop the core competencies required to effectively carry out their roles as support staff to their organization’s management teams in achieving their goals and objectives
Learning objectives:
At the end of the programme, participants will be able to:
- Define their roles and responsibilities as office clerks / secretaries and support staff members
- Know how to plan and organize their work more effectively in order to deliver results
- Understand the importance of providing excellent customer service in a public / private sector environment
- Have increased confidence in communicating effectively with individuals and teams
- Understand the importance of contributing effectively to management team
- Outline records retention and disposition schedules and scheduling
- Discuss records disposal and destruction
- Explain forms, directives and reports management
- Discuss confidentiality and access to official information
- Project their career and personal development plans
Pakiri hotel Ltd., 4 Okwuruola Street, off Stadium Road, Rumuola, Port Harcourt, Rivers State. | Nov 11 - 15 Nov, 2024 |
Registration: 09:00:am - 04:30:am
NGN 250,000.00 + 12,500.00 (VAT) | (Group discount available) |
USD 500.00 + 25.00 (VAT) | (Foreign Participants) |
Asije Philip 08051365946, 07087578814, 08068933608, 08029170491, 08145745664, 09112830607
Tags: |
Administrative Management Secretariat Office Management Clerical Officers Abuja Nigeria Africa |
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