The field of public Administration needs competent practitioners who have the knowledge and skills needed to improve quality standards, increase productivity levels and address performance requirements.

This workshop will provide is with the range of managerial and administrative skills that will allow you to grow in the public sector. It also directed at people with some management knowledge or experience in discipline such as local government management, public management or public law.

Contents

• Management principles and techniques
• Public Relations
• Business Ethics
• Public Civil Rules
• Corporate Social Responsibility
• Labour Relations
• Overview of Government
• Local Government management
• Public Administration

For Whom:

Administrative Officers, Human Resources Managers, Public Civil Servants, Directors, Supervisors, and Lawyers.

Training Methodology

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.