This workshop will equip you with the necessary skills and information required to install, upgrade, repair, configure, troubleshoot, optimize and perform preventive maintenance of basic personal computer hardware and operating systems.

Content

• Personal Computer Component
• System Unit Components
• Storage Devices
• Personal Computer Connection Methods
• Operating System Fundamentals
• Personal Computer Operating Systems
• Windows User Interface Components
• Windows File System Management
• Windows System Management Tools
• PC Technician Professional Best Practices
• Tools of the Trade
• Electrical Safety
• Environmental Safety and Materials Handling
• Perform Preventative Maintenance
• Diagnostics and Troubleshooting
• Professionalism and Communication
• Examining System Components
• Storage Devices and Backup Media
• Power Supplies
• Memory
• CPUs and Cooling System Units
• System Boards
• System Component Troubleshooting Techniques
• Adapter Card Troubleshooting
• Storage Device Troubleshooting
• Power Supply Troubleshooting
• Memory Troubleshooting
• CPU and Cooling System Troubleshooting
• System Board Troubleshooting
• Installing and Configuring Operating Systems
• Install Microsoft Windows
• Upgrade Windows
• Add Devices to Windows
• Optimize Windows
• Network Technologies
• Network Concepts
• Network Communications
• Network Connectivity
• Internet Technologies
• Create Network Connections
• Personal Computer Security Concepts
• Security Fundamentals
• Security Protection Measures
• Wireless Security
• Maintain and Troubleshoot Security Measures

For Whom: CIOs, Heads of Departments, IT Development Managers, Systems/Security Administrators, IT Professionals, Technicians and others who want to refresh their knowledge in PC Maintenance.