Effective communication is a critical skill in the modern workplace. The ability to communicate ideas, thoughts, and information clearly, efficiently, and persuasively can greatly impact individual and organizational success. This course will teach the fundamentals of effective communication in the workplace, including verbal and nonverbal communication, active listening, and written communication. Additionally, the course will cover techniques for delivering effective presentations, facilitating meetings, and writing professional emails and reports.

Learning Objectives

• To provide participants with the skills and knowledge necessary to communicate effectively across cultural and linguistic differences.
• To promote understanding and respect for diverse perspectives and experiences among team members.
• To increase participants' ability to manage difficult conversations and conflicts in a constructive and professional manner.
• To empower participants to communicate assertively and set appropriate boundaries in the workplace.
• To support participants in building and maintaining strong, positive relationships with colleagues from diverse backgrounds. Phone Etiquettes