This Sales and Operation Planning course encourages learners to use critical thinking to develop new understandings about their working environment. S and OP is a structured process to develop demand scenarios and supply strategies and ensure that these are in balance before being committed to be executive level management.

Practical activities during the course will help learners to use experiential leaning to better understand the principles of S and OP.

Sales and Operation Planning is a powerful tool for businesses to manage the end to end supply chain for excellent customer service as well as superior returns on investment. Businesses are now realizing that coordination with customers and suppliers is the key to better integration of operations to minimise waste.