|
Contact Center TrainingBy: Allied Educational Resources Ltd.Lagos State, Nigeria 30 - 31 Jan, 2025 2 day
NGN 99,000 |
Venue: Red Lens Centre, 21 Ajanaku Street, Awuse Estate, Opebi, Ikeja Lagos.
For many people, the term Contact Centre relates to sales calls and telemarketers. There are so many avenues that a contact centre can be of assistance within a company that do not pertain to sales calls. A contact centre can provide customer support, information technology support, and much more.
Workshop Objectives
- How to get management involved in training.
- Why peer training works.
- That manners are important with a contact centre.
- How to build rapport with the callers.
- How to deal with difficult customers.
Red Lens Centre, 21 Ajanaku Street, Awuse Estate, Opebi, Ikeja Lagos. | Jan 30 - 31 Jan, 2025 |
NGN 99,000.00 | (Lagos) |
Omolara 07081901320, 07087808664
10% Off Group Registrations
Mr. Muyiwa Adeaga