Work Ethics, Service and Cubicle Management In a Retail Environment

The only distinguishing factor between two competing organizations is service. In today’s retail environment, the front desk officer (customer service, receptionists, cashiers, sales reps, etc.) has an all-important role on the public image of your business.  Being the first point of contact with customers/clients, it is imperative that all the essential requirements ranging from exhibiting the right ethical standards, cubical management to excellent service delivery are met to make a lasting first impression on customers for repeat businesses. At the end of this 5 days intensive training, participants should be able to understand the essentials of cubicle management, exhibit the standard work ethics in a retail environment and effectively build positive relationships with customers for loyalty and return businesses.