Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Outbound Call Centre (Tele Sales Skills) Training

By: McTimothy Associates Consulting LLC  

Lagos State, Nigeria

16 - 17 May, 2025  2 day

Follow Event

  

NGN 195,000

Get 10.00% off

Venue: The Professional Place: 12b, Olumoroti Street, Gbagada Phase 2, Lagos.

Event Video

Other Dates

Venue Date Fee  
The Professional Place: 12b, Olumoroti Street, Gbagada Phase 2, Lagos., Lagos State, Nigeria 04 - 05 Sep, 2025 NGN195000

Selling over the phone can often be an intimidating and frustrating experience for everyone involved.

This Call Centre training course from training, teaches your employees to enter the call centre with confidence because they will be better equipped to answer questions, overcome objections and make the sale. A well-trained Call Centre is the heart of any operation. Call Centre employees who possess skill and professionalism, who know how to handle a great variety of situations, will be an asset to any organisation. By presenting these attributes, call centre staff will also personally benefit in terms of salaries and performance bonuses. Call Centre training will allow the employee to enter their work area with confidence knowing they are equipped to answer questions and overcome objections and ultimately close the deal.

Learning Outcomes

  • Define outbound call centre strategies
  • Identify the different types of buying motivations
  • Master strategic sales processes for your products, buying cycle and the buyer's motivations
  • Learn strategies for effective communication
  • Learn advanced phone etiquette skills
  • Set benchmarks for help with managing individuals as well as teams
  • Develop strategies for increasing team motivation & morale leading to a great company culture
  • Learn how to dress for success
  • Gain valuable insight into international etiquette
  • Dynamic, engaging courses like these are available now throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra and Perth.
The Professional Place: 12b, Olumoroti Street, Gbagada Phase 2, Lagos. May 16 - 17 May, 2025
The Professional Place: 12b, Olumoroti Street, Gbagada Phase 2, Lagos., Lagos State, Nigeria 04 - 05 Sep, 2025
NGN 195,000.00(5% Group Discount for 3-5 participants, or 10% Group Discount for 6 and above participants)
NGN 195,000.00(5% Group Discount for 3-5 participants, or 10% Group Discount for 6 and above participants)
NGN 195,000.00(5% Group Discount for 3-5 participants, or 10% Group Discount for 6 and above participants)
(Convert Currency)

Tayo Oluwole 08058805333, 09080022449

5% Group Discount for 3-5 participants, or 10% Group Discount for 6 and above participants

Related Courses

Internet Marketing and Social Media Marketing Masterclass Internet Marketing and Social Media Marketing Masterclass

3 days, 13 - 15 Mar, 2025 

2025-03-13 12:03:00 2025-03-13 12:03:00
Lagos State, Nigeria

McTimothy Associates Consulting LLC

In simplistic terms, “digital marketing is the promotion of products or brands via one or more forms of electronic media. Digital marketing differs from traditional marketing in that it ...

Essential Digital Marketing Strategies for Business Training Essential Digital Marketing Strategies for Business Training

3 days, 04 - 06 Mar, 2025 

2025-03-04 12:03:00 2025-03-04 12:03:00
Lagos State, Nigeria

McTimothy Associates Consulting LLC

In simple terms, "digital marketing is the promotion of products or brands via one or more forms of electronic media. Digital marketing differs from traditional marketing in that it involves the ...

Supply Chain Risk Management Course Supply Chain Risk Management Course

3 days, 10 - 12 Apr, 2025 

2025-04-10 12:04:00 2025-04-10 12:04:00
Lagos State, Nigeria

McTimothy Associates Consulting LLC

Supply chain managers, procurement managers and sourcing professionals manage company's activities and spend with its suppliers, which can be a very significant element of a company's ...

Certified Talent Acquisition Professional Course Certified Talent Acquisition Professional Course

3 days, 27 - 29 Mar, 2025 

2025-03-27 12:03:00 2025-03-27 12:03:00
Lagos State, Nigeria

McTimothy Associates Consulting LLC

Talent acquisition is becoming more and more like marketing nowadays. Acquisition teams need to have a strategy for everything: for creating attractive employer brands, facilitating a smooth ...

Currency Converter

From To