Crisis Management Team (CMT) and Emergency Response Team (ERT) Leaders need access to the right information, at the right time, and at the right level of detail, to make the right decisions. The value of good crisis leadership has been proven over past years. It is accepted that the increasing range of potential incidents and emergencies which could affect business, disrupt production, and affect global reputation are becoming increasingly complicated.

This new training course will teach you that Strategic Crisis Management is the identification, selection and implementation of your organization’s goals and objectives, and how utilizing your authentic Leadership qualities will be able to deliver great outcomes so successfully dealing with any Crisis.

This training course will feature:

• How to be successful in the Four critical areas of Emergency Response
• Utilize the Five Levels of Leadership to get the maximum from your Teams.
• Fourteen characteristics you need to learn to be an effective Crisis Leader
• How to avoid mismanagement and so make a bad situation worse.
• Rapidly establishing options, making judgements, redefining standards
• Analysis of the human factor, psychological readiness, discipline & leadership

Training Objectives

What are the Goals?

By the end of this training course, participants will be able to:

• Acquire an in-depth knowledge of Strategic Crisis Management
• Develop strategies so you and your team can respond efficiently and effectively.
• Analyze Five deadly leadership behaviors and Six winning strategies in a crisis.
• Implement the Five major functional areas of Incident Command Systems
• Plan for more beneficially rewarding multi-agency exercises.
• Effectively use advanced techniques that will improve leadership performance at that critical time.

Target Audience

Who is this Training Course for?

Anyone who find themselves responsible for leading on, or implementing Crisis Management, Emergency Response and Business Continuity/Recovery mechanisms.

This training course is suitable to a wide range of professionals but will greatly benefit:

• Fire Management Professionals
• Security Management Professionals
• Health, Safety and Environment personnel
• Operation, Asset and Facility Professionals
• Risk, Marketing, and Insurance Professionals
• Designated Incident, Emergency and Crisis Response Professionals
• Line Managers and Supervisors and other professionals wishing to appraise their comprehension of Emergency Response
• Professionals who have been allocated crisis management tasks yet have had insufficient time to devote to the subject.

Day One: OSHA Standards and the New Guidelines for Safety Management

Topics to be covered:

• Introduction
• The OSHA Act
• Management leadership
• Hazard Assessment
• Training
• Evaluation
• Improvement

Day Two: Process Safety Management

Topics to be covered:

• Learning from Accidents
• The elements of PSM
• Introduction to PSM
• Employee Involvement
• Process Safety Information
• Introduction to HAZOP Studies

Day Three: Process Safety Management continues.

Topics to be covered:

• Operating Procedures and Practices
• Employee Training
• Contractors
• Pre-Start-up safety
• Mechanical Integrity
• Managing Change
• Investigation of Incidents

Day Four: Process Safety Management continues and Confined Space Entry

Topics to be covered:

• Emergency Preparedness
• Audits
• Non-Routine work
• Work Permits
• Permit-required confined spaces
• Confined Space

Day Five: Occupational Health and HazCom 2012

Topics to be covered:

• Chemical classifications
• Body uptake
• Safety Data Sheets
• Exercise
• Information and Training of personnel
• Course review