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Effective Performance Appraisal Meetings and Facilitating Coaching to Improve Performance Course

By: Newways Consulting

Lagos State, Nigeria

15 - 17 Apr, 2025  3 days

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NGN 285,000

Get 5.00% off

Venue: Lagos

Other Dates

Venue Date Fee  
Lagos, Lagos State, Nigeria 22 - 24 Jul, 2025 NGN285000
Lagos, Lagos State, Nigeria 21 - 23 Oct, 2025 NGN285000

Since there is a positive correlation between the performance of individual employees and the overall performance of the organization, it is an organizational imperative for supervisors and managers to improve employee performance. The role of front-line managers is key to any performance management system which includes, but is not limited to, properly setting objectives and conducting appraisals. This course takes an in-depth view at setting the right measures to manage employees. These measures are primarily objective in nature.

This course also describes how to conduct effective performance appraisal meetings and emphasizes the importance of coaching as a means of improving performance.

Course objective

  • Deciding and initiating action
  • Presenting and communicating
  • Analytical thinking
  • Applying expertise and technology
  • Following instructions and procedures
  • Planning and organizing
  • Achieving goals and objectives

Course outline

  • Performance management - introduction and definitions
  • Definition of performance management
  • Objectives of performance management
  • Impact of poor performance on an organization
  • Key terms and uses
  • The annual performance cycle: an overview
  • Responsibilities in performance management
  • Shared management model
  • Mistakes in performance management
  • Establishing effective objectives
  • Cascading the vision, mission and strategies
  • The impact of critical success factors on performance
  • The 3 types of performance criteria
  • Key result areas - definition and examples
  • Key performance indicators
  • Definition and characteristics
  • Units of measure
  • Difference between goals and objectives
  • Turning goals into objectives the SMART way
  • Measuring the semi tangible factors and competencies
  • Behavioral indicators
  • Proficiency level
  • Corporate values - their importance
  • The importance of coaching
  • Defining coaching
  • Coaching responsibilities
  • Benefits of good coaching
  • The focus and purpose of coaching
  • Important coaching skills
  • Five steps of coaching for optimal performance
  • Role play: facilitating a coaching session
  • Conducting effective performance appraisals
  • Planning performance appraisals
  • Conducting effective appraisal meetings
  • Beginning the meeting
  • Discussing the evaluation: an in-depth view
  • Closing the meeting
  • Roles of managers and employees
  • Common appraisal errors
  • Following up after the performance appraisal meeting
  • Percentage of time spent on performance management
  • Acknowledging good performance
  • Ways of recognizing employees
  • Techniques for performance diagnosis
  • Categories of performance problems and possible causes
  • System factors versus individual factors
  • Performance improvement planning

Who should attend?

  • Team leaders, managers, business partners and line mangers who are held accountable for the performance of the organization and its employees
  • Methodology
  • The course combines theoretical and practical methods for delivering content. Participants are expected to role play performance appraisal meetings and coaching sessions.

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.

Lagos Apr 15 - 17 Apr, 2025
Lagos, Lagos State, Nigeria 22 - 24 Jul, 2025
Lagos, Lagos State, Nigeria 21 - 23 Oct, 2025
NGN 285,000.00(Foreign Participant ($550) The program fees covers tuition, Course Materials, Tea/Coffee Break, Lunch, Bag, Certificate of participation and administration)
(Convert Currency)

Dr Chris Egbu +2348023194131

Organizations sponsoring two staff will get 10% discount, Three - Five will get 15% discount, Six - Ten will get 20% discount and Payment before two weeks to event date attracts 5% discount. You can also consider the option of having this training in-house or online at 40% discount and 5 free e-books

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