Successful training events require a collaborative effort between training coordinators, trainers, participants and department managers. This course outlines all the training concepts and topics required to plan, organize, administer and implement such successful training events.

Course Objectives

By the end of the course, participants will be able to:

• List the benefits of training and Effectiveness and reasons causing programs to fail
• List and complete necessary tasks in coordinating training activities
• Evaluate training providers and prepare a training Request for Proposal (RFP)
• Create a work environment that will facilitate transfer of training
• List and apply training best practices within organizations

Course outlines

• The training and Effectiveness process
• Defining terms
• Training
• Effectiveness
• Human resource Effectiveness
• Benefits of training and Effectiveness
• Training as an investment
• Main reasons training programs fail
• Model for training effectiveness
• Needs analysis
• Training design and delivery
• Training evaluation
• Coordinating training activities
• Preparing a training tasks timeline
• Training announcement templates
• The training sites
• Seating arrangement
• Opening training courses
• Training logistics checklist
• Welcome message
• Monitoring course progress
• Closing training courses
• Feedback forms
• Post training action plans
• Certificates
• Closing speech and reminders
• To buy or to design
• Off-the-shelf, customized or in-house Effectiveness
• Advantages of buying a training program
• Advantages of designing a training program
• Criteria to consider
• The purchase-or-design decision
• Next steps following a decision
• Assessing and selecting training vendors
• Transfer of training
• Defining transfer of training
• Barriers to the transfer of training
• Transfer of training process
• Whose responsibility is it
• Transfer of training activities
• Before training courses
• During training courses
• After training courses
• Training trends and best practices
• Computer-based training
• Rapid eLearning
• Learning Management Systems (LMS)
• Experiential learning
• Blended approach
• Training best practices

Who should attend?

Training and Effectiveness administrators, officers and business partners involved in coordinating training activities within the organization

Methodology

Participants in this course will apply theoretical concepts in a practical and hands-on Methodology. To achieve this, participants will be asked to develop material that can be used back on the job to support their training tasks and function.