In this workshop, participants will learn the essential skills and best practices for effective performance management. Through a combination of expert instruction and hands-on exercises, attendees will gain practical skills and tools that they can apply immediately to their performance management processes. Topics covered will include setting performance goals, providing constructive feedback, coaching and mentoring, conducting performance evaluations, and managing performance issues.

Course Outline:

Introduction to Performance Management

• Defining key terms and concepts
• Understanding the benefits of effective performance management
• Identifying the challenges and opportunities facing managers today

Setting Performance Goals

• Understanding the importance of performance goals
• Creating SMART goals
• Aligning individual goals with organizational goals
• Monitoring progress and adjusting goals as needed

Providing Constructive Feedback

• Giving feedback that is specific, timely, and actionable.
• Using the "sandwich" approach to feedback
• Addressing performance issues in a constructive manner
• Encouraging employee self-assessment

Coaching and Mentoring

• Understanding the differences between coaching and mentoring
• Developing coaching and mentoring relationships
• Using Coaching and Mentoring to improve performance.
• Encouraging continuous learning and development

Conducting Performance Evaluations

• Preparing for the evaluation process
• Using objective measures of performance
• Conducting the evaluation meeting
• Developing performance improvement plans

Managing Performance Issues

• Identifying performance issues and their root causes
• Addressing performance issues through coaching and mentoring
• Using disciplinary action when necessary
• Documenting performance issues

Putting It All Together

• Reviewing the key takeaways from the workshop
• Develop an action plan to implement the strategies learned.
• Addressing common pitfalls and challenges in the performance management process
• Celebrating your success and ongoing growth as a performance management professional