The training course details the key skills required by anyone required to lead a team or those required to work within one. The main subject areas which will be addressed in detail are team building, team management, the individual’s roles within the team, communication and problem solving methods and techniques will also be demonstrated with regard to practical applications within a team structure. Providing the opportunity to develop skills and practice techniques.

Learning Objectives:

At the end of this session, participants will be able to:

• Identify the different types of teams and develop different strategies for leading them
• Recognize the different team development stages and behaviours
• Demonstrate the techniques to manage teams at each stage of development, known as Forming, Storming, Norming, Performing and Adjourning
• Develop a range of great team building activities
• Apply strategies and techniques to ensure effective and productive team meetings
• Develop great team problem solving and facilitation skills
• Demonstrate the techniques to foster teamwork and create a supportive team culture

Course Outline

Defining Success

• What is a team?
• Factors for success

Types of Teams

• The traditional team
• Self-Direct teams
• E-Teams

The First Stage of Team Development - Forming

• The Hallmarks of this stage
• What to do as a leader
• What to do as a follower

The Second Stage of Team Development - Storming

• The Hallmarks of this stage
• What to do as a leader
• What to do as a follower

The Third Stage of Team Development - Norming

• The Hallmarks of this stage
• What to do as a leader
• What to do as a follower

The Fourth Stage of Team Development - Performing

• The Hallmarks of this stage
• What to do as a leader
• What to do as a follower

Team Building Activities

• The benefits and disadvantages
• Team building activities that won't make people cringe
• Choosing a location for team building

Making the Most of Team Meetings

• Setting the time and place
• Using celebrations of all sizes

Solving Problems as a Team

• The Six Thinking Hats
• Encouraging brainstorming
• Building consensus

Encouraging Teamwork

• Some things to do
• Some things to avoid
• Some things to consider