Being tasked with introducing competencies into your organization can seem at times like a mission impossible! This highly informative and interactive course will give you the tools, models, knowledge and understanding to be able to effectively design, build and implement a competency framework in your organization. Based on “best-in-class” experiences you will be able to implement a competency framework that contributes to your organization’s strategy and long term success.

Learning Objectives:

At the end of this session, participants will be able to:

• Apply the competency framework and the generic competency dictionary;
• Assess the required competencies when interviewing new recruits,
• Measure performance;
• Identify training needs of existing employees.

Course Outline

Why A Competency Framework?

• Establishing the business need
• Starting with a strategy
• The benefits of a competency framework to the business
• How we use competencies
• What are your performance standards?
• Where do we begin?

Designing a Competency Framework

• Data collection - what do we need to know?
• Data collection methods
• Analysis of information collected
• Considering different competency designs
• Technical competencies
• Behavioural competencies
• Leadership competencies

Preparing To Implement

• The benefits of planning
• Different methodologies
• Tools and techniques
• Linking to jobs, positions and grades
• The communication project plan
• Gaining commitment – selling the idea to the organization
• Implementation
• Recruitment
• Training and development
• Performance appraisal
• Succession planning
• Reviewing a framework through change