Managing Change, People and Process Online and Classroom Course

This training course will teach you why change is important and what benefits it offers. You will learn why developing a change vision is important, as well as the steps you can take to develop one. In addition, you will learn what guidelines you can follow to communicate a change vision to your employees. By learning the four steps of the change process, you will be able to transition through change in a controlled, logical manner. You will learn the processes you must follow to analyse a situation, prepare a plan for change, implement action, and monitor the progress of a change

Learning Objectives:

At the end of this session, participants will be able to:

• Apply a change management process to a problem or change opportunity within their organization;
• Assess their change style;
• Demonstrate strategies for communicating change effectively to those whose styles are unlike their own;
• Analyse human and organizational readiness for change;
• Plan for successful change by involving stakeholders;
• Define roles and responsibilities;
• Identify resources;
• Set a schedule;
• Establish change-process measurements;
• Implement a change by managing the project/technical aspects of the change and facilitating the human/emotional side of the change;
• Measure the results of a change and sustain positive results.

Course Outline

• Defining change management and its importance to an organization
• The change management process and why stakeholders need to be involved
• Individuals’ change styles
• Planning for successful change by analyzing political, structural, and resource issues
• Identifying means to counteract sources of resistance to change
• Measuring and sustaining organizational change