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Conferences, training, seminars about / in Service Excellence

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Service Recovery and Service Management Service Recovery and Service Management

2 day, Apr 24 - 25 Apr, 2025  

2025-04-24 12:04:00
Lagos State, Nigeria

LCL Coaches Consultants

For any business, from time to time, failures in customer service are unavoidable. If handled appropriately, they can provide a business with excellent opportunities to learn, grow and establish ...

Achieving Customer Service Excellence Workshop Achieving Customer Service Excellence Workshop

5 days, May 05 - 09 May, 2025  

2025-05-05 12:05:00
State, Nigeria

Francis Consulting

Customer service is one thing that the absolute best organisations continually strive to do better. Superb service is delivered by people to people – even in this age of high technology. ...

Beyond Customer Service Excellence Training Beyond Customer Service Excellence Training

5 days, May 05 - 09 May, 2025  

2025-05-05 12:05:00
Lagos State, Nigeria

GoldStead Resources Company Limited

The game has changed; giving good, even excellent Customer service is no longer anywhere near good enough. The new game is beyond service, it requires relationships, engagement, dialogues, and ...

Training on Hospitality Etiquette and Customer Service Excellence Training on Hospitality Etiquette and Customer Service Excellence

5 days, May 05 - 09 May, 2025  

2025-05-05 12:05:00
Lagos State, Nigeria

GoldStead Resources Company Limited

Success in any industry relies on relationships: with co-workers, clients, suppliers or investors.When you are polite and considerate in dealing with others, you’re more likely to create ...

Training on Exceeding Customer Service Excellence Training on Exceeding Customer Service Excellence

5 days, May 05 - 09 May, 2025  

2025-05-05 12:05:00
Lagos State, Nigeria

GoldStead Resources Company Limited

 “Providing Excellent Customer Service”. . . everyone knows what that is supposed to mean. . . in fact much of what is required is simply common sense (it just isn’t always ...

Customer Service Excellence in the Hospitality Industry Customer Service Excellence in the Hospitality Industry

3 days, May 06 - 08 May, 2025  

2025-05-06 12:05:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

This course aims to equip participants with the essential skills and knowledge needed to deliver outstanding customer service in the hospitality industry. By the end of the course, participants will ...

Building Service Excellence Culture Training Course Building Service Excellence Culture Training Course

2 day, May 20 - 21 May, 2025  

2025-05-20 12:05:00
Lagos State, Nigeria

LCL Coaches Consultants

Achieving Excellence in Customer Service training course is designed to give participants the communication skills, negotiation strategies, and customer service best practices they require to take ...

Training on Hospitality and Customer Service Excellence Training on Hospitality and Customer Service Excellence

5 days, May 26 - 30 May, 2025  

2025-05-26 12:05:00
Lagos State, Nigeria

Learnway Africa

This course is designed for individuals working in the hospitality industry who want to provide exceptional customer service and create a memorable experience for their guests. Throughout the course, ...

Measuring and Managing Customer Satisfaction Training Measuring and Managing Customer Satisfaction Training

2 day, Jun 26 - 27 Jun, 2025  

2025-06-26 12:06:00
Lagos State, Nigeria

LCL Coaches Consultants

Measuring and Managing Customer Satisfaction Training is designed to equip participants with the critical skills for creating a customer focused communication process using the ISO 9001 FRAMEWORK. ...

Elevating Customer Experience: Achieving Customer Service Excellence Elevating Customer Experience: Achieving Customer Service Excellence

3 days, Jul 01 - 03 Jul, 2025  

2025-07-01 12:07:00
Lagos State, Nigeria

Newways Consulting

This workshop covers the essentials of customer service excellence, including how to create a customer-focused culture, handle customer complaints and feedback, and provide exceptional customer ...

Front Desk/ Customer Service Excellence Front Desk/ Customer Service Excellence

3 days, Jul 02 - 04 Jul, 2025  

2025-07-02 12:07:00
Lagos State, Nigeria

Symantic Consulting

Several phone lines are ringing, lights on the phone are blinking, coworkers are asking questions, and here comes a customer or client. How does the person manning the front desk of an office or ...

Customer Loyalty Management Customer Loyalty Management

2 day, Jul 03 - 04 Jul, 2025  

2025-07-03 12:07:00
Lagos State, Nigeria

LCL Coaches Consultants

Customer Loyalty Management training is designed to equip participants with practical strategies to attract, engage, and retain loyal customers: Target Audience: Mid-level managers, customer service ...



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