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Client Feedback Studies Course Client Feedback Studies Course

3 days, Dec 03 - 05 Dec, 2024  

2024-12-03 12:12:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Without satisfied clients a business will risk failure or slow decline. Companies should treat most feedback from clients with the utmost gravity and if necessary integrate ...

Fundamentals of Microsoft Excel (Beginners and Intermediate) Fundamentals of Microsoft Excel (Beginners and Intermediate)

2 day, Dec 04 - 05 Dec, 2024  

2024-12-04 12:12:00
Lagos State, Nigeria

Rekrut Consulting Limited

One of the most paramount and most sought-after skills of the 21st century is the Excel skills. The versatility or proficiency of an individual in the use of Microsoft office packages, ...

Customer Relationship Management Training Course Customer Relationship Management Training Course

3 days, Dec 04 - 06 Dec, 2024  

2024-12-04 12:12:00
Lagos State, Nigeria

Symantic Consulting

Relationship management in this changing economic, information, communications and technological environment is taking a new dimension. The strategies and techniques to match these changes are also ...

Customer Service: Increasing Loyal Customers and Sales Customer Service: Increasing Loyal Customers and Sales

2 day, Dec 05 - 06 Dec, 2024  

2024-12-05 12:12:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

Customer service training is the training and teaching that employees undergo to improve customer support and satisfaction. It’s an iterative process that involves ...

Excellent Front Desk and Office Management Skills Excellent Front Desk and Office Management Skills

5 days, Dec 09 - 13 Dec, 2024  

2024-12-09 12:12:00
Lagos State, Nigeria

Learnway Africa

The Excellent Front Desk and Office Management Skills course is designed to provide individuals with the knowledge and skills necessary to perform effectively as a front desk receptionist or customer ...

Training Course on Data Visualization using Tableau Training Course on Data Visualization using Tableau

5 days, Dec 09 - 13 Dec, 2024  

2024-12-09 12:12:00
Kenya

Perk Group Africa

The Data Visualization using Tableau training is designed to equip participants with essential skills in leveraging Tableau for effective data visualization and analysis. The participants ...

Customer Service, Hygiene and Safety for Office Cleaning Employees Customer Service, Hygiene and Safety for Office Cleaning Employees

5 days, Dec 09 - 13 Dec, 2024  

2024-12-09 12:12:00
Lagos State, Nigeria

GoldStead Resources Company Limited

When it comes to the workplace, cleanliness and personal hygiene are of utmost importance. Employees are not the only ones that roam around the office, customers and other stake holders are entitled ...

Key Account Management Course Key Account Management Course

5 days, Dec 09 - 13 Dec, 2024  

2024-12-09 12:12:00
Lagos State, Nigeria

Capacity for Africa

The program focuses on developing a strategy to manage and develop a key account. The course takes delegates from the start of the relationship through to managing existing accounts and identifies ...

Corporate IT Strategy and Business Framework Corporate IT Strategy and Business Framework

5 days, Dec 09 - 13 Dec, 2024  

2024-12-09 12:12:00
United States of America (USA)

GTC

This course teaches delegates how best to streamline business processes, functions, and workflows, and how to better manage stakeholder engagement when designing and deploying critical architecture ...

Advanced Stores and Inventory Management Advanced Stores and Inventory Management

3 days, Dec 09 - 11 Dec, 2024  

2024-12-09 12:12:00
Lagos State, Nigeria

Avant Garde Resources Centre

Despite every effort to eliminate warehousing and the inventory housed within, warehousing will continue to play a critical role in assuring high levels of customer service and overall logistics ...

Training on Warehouse and Stores Management Training on Warehouse and Stores Management

5 days, Dec 09 - 13 Dec, 2024  

2024-12-09 12:12:00
Kenya

Devimpact Institute

Effective warehouse and store management is essential to the success of today’s organization. To accurately satisfy consumer requests, the product must move through the supply chain in a ...

The Excellent Front Desk and Customer Interface Officer Training The Excellent Front Desk and Customer Interface Officer Training

5 days, Dec 09 - 13 Dec, 2024  

2024-12-09 12:12:00
Lagos State, Nigeria

Capacity for Africa

How does the person manning the front desk of your office handle several people simultaneously with professionalism and poise? This fast-paced course is specifically designed to answer this and other ...

Transport And Logistics Training Transport And Logistics Training

12 days, Dec 09 - 20 Dec, 2024  

2024-12-09 12:12:00
Kenya

Skills for Africa Training Institute

Effective management of the flow of materials throughout an organization’s supply chain is of critical importance. Small inefficiencies in logistics and transport can add significant cost and ...

Warehouse and Store Management Workshop Warehouse and Store Management Workshop

5 days, Dec 09 - 13 Dec, 2024  

2024-12-09 12:12:00
Kenya

Skills for Africa Training Institute

Every logistics system requires warehousing as a link between the customer and the producer.  Warehousing ensures a good relationship between customer and producer through efficient customer ...

Real Estate Development Investment And Management Training Real Estate Development Investment And Management Training

5 days, Dec 09 - 13 Dec, 2024  

2024-12-09 12:12:00
Kenya

Skills for Africa Training Institute

This course aims at imparting participants with knowledge and skills on elements of real estate development, from the planning phase to the development and marketing. The course will involve various ...

Workshop On ISO 22000 Food Safety Management System (FSMS) Workshop On ISO 22000 Food Safety Management System (FSMS)

5 days, Dec 09 - 13 Dec, 2024  

2024-12-09 12:12:00
Kenya

Skills for Africa Training Institute

ISO 22000 is an international standard intended to be used by organizations within the food chain. It contains traditional quality assurance preventive measures plus preventive food-safety measures. ...

Customer Care And Public Relations Workshop Customer Care And Public Relations Workshop

5 days, Dec 09 - 13 Dec, 2024  

2024-12-09 12:12:00
Kenya

Skills for Africa Training Institute

The voice of the organization to the public, customer care representatives and public relations staff face an arduous task-from dealing with difficult customers, customers with peculiar interests, ...

Workshop on Managing Customer for Competitive Advantage Workshop on Managing Customer for Competitive Advantage

5 days, Dec 09 - 13 Dec, 2024  

2024-12-09 12:12:00
Kenya

Skills for Africa Training Institute

The ability to find, satisfy and retain customers is at the very core of business success. Many organizations are skilled at marketing to find and convert new prospects. Far fewer understand how to ...

Workshop on Customer Experience Perfection for Modern Managers Workshop on Customer Experience Perfection for Modern Managers

5 days, Dec 09 - 13 Dec, 2024  

2024-12-09 12:12:00
Kenya

Skills for Africa Training Institute

Customers are more informed, connected, and empowered than ever before. In a world where customers are in control, managers must understand the importance of focusing on the customer experience ...

Currency Management Training Course Currency Management Training Course

12 days, Dec 09 - 20 Dec, 2024  

2024-12-09 12:12:00
Kenya

Skills for Africa Training Institute

 Currency management is a process by which international companies that have considerable cross-border transactions devise strategies to limit their exposure to and impact from fluctuations in ...

Training On Transport And Logistics Training On Transport And Logistics

12 days, Dec 09 - 20 Dec, 2024  

2024-12-09 12:12:00
Kenya

Data-Afrique Consultants

Effective management of the flow of materials throughout an organization’s supply chain is of critical importance. Small inefficiencies in logistics and transport can add significant cost and ...

Training Course on Real Estate Development Investment and Management Training Course on Real Estate Development Investment and Management

5 days, Dec 09 - 13 Dec, 2024  

2024-12-09 12:12:00
Kenya

Data-Afrique Consultants

This course aims at imparting participants with knowledge and skills on elements of real estate development, from the planning phase to the development and marketing. the course will involve various ...

Training Course on Storage of Medical and Non-medical Records Training Course on Storage of Medical and Non-medical Records

12 days, Dec 09 - 20 Dec, 2024  

2024-12-09 12:12:00
Kenya

Macskills Training & Development Institute

All healthcare and social care workers should understand the importance of good medical and non-medical record-keeping. It is both a legal and professional requirement. This comprehensive training ...

Complaints Avoidance Course Complaints Avoidance Course

3 days, Dec 10 - 12 Dec, 2024  

2024-12-10 12:12:00
Lagos State, Nigeria

Newways Consulting

This is a practical course aimed at all those dealing with complaints. It looks at the causes of client complaints, why complaints arise, how client concerns or complaints are first ...

Mastering Customer Connections: Effective Communication Skills for Customer Service Mastering Customer Connections: Effective Communication Skills for Customer Service

3 days, Dec 10 - 12 Dec, 2024  

2024-12-10 12:12:00
Lagos State, Nigeria

Newways Consulting

This workshop covers the principles of effective communication skills for customer service, including how to communicate effectively with customers, handle difficult customers, and use non-verbal ...

Advanced Procurement, Supplies Management, and International Procurement Course Advanced Procurement, Supplies Management, and International Procurement Course

4 days, Dec 10 - 13 Dec, 2024  

2024-12-10 12:12:00
Abuja FCT, Nigeria

Fontini Consulting Ltd

Why Attend Participants will be exposed to the best practice methods in purchasing, Supplies and Stores and Management, International procurement, Stock Accounts, fraud managements, stock taking/ ...

Effective Business Continuity Planning and Management Approaches Training Effective Business Continuity Planning and Management Approaches Training

2 day, Dec 10 - 11 Dec, 2024  

2024-12-10 12:12:00
Lagos State, Nigeria

LCL Coaches Consultants

A 2 to 5 Days duration training course, depending on current skill levels and preferences of participants. The Effective Business Continuity Planning and Management Approaches training is ...

CX – The Customer Experience | Survive and Thrive in the Post Pandemic World CX – The Customer Experience | Survive and Thrive in the Post Pandemic World

5 days, Dec 15 - 19 Dec, 2024  

2024-12-15 12:12:00
Saudi Arabia

EuroMaTech Training and Management Consultancy

Covid-19 changed the world!  Long before anyone had heard of coronavirus, the internet and Social Media were revolutionizing commerce and business, traditional ‘bricks and ...

Accounts Receivable and Credit Policies Management Accounts Receivable and Credit Policies Management

2 day, Dec 16 - 17 Dec, 2024  

2024-12-16 12:12:00
Lagos State, Nigeria

Rekrut Consulting Limited

The "Accounts Receivable and Credit Policies Management" course is designed for finance and credit professionals involved in managing and optimizing accounts receivable processes. This ...

Battery and Energy Storage Battery and Energy Storage

5 days, Dec 16 - 20 Dec, 2024  

2024-12-16 12:12:00
United States of America (USA)

GTC

As technology evolves, there is a constant need for professionals to find effective ways to store energy. In this course, delegates will understand how advancements in battery technologies can help ...

Production and Operations: Delivering Value through Service Production and Operations: Delivering Value through Service

5 days, Dec 16 - 20 Dec, 2024  

2024-12-16 12:12:00
Lagos State, Nigeria

Learnway Africa

Service is the only distinguishing factor between two competing organizations! The heart of any organization can be found beating inside the walls of its customer service department. The course ...

Computerized Stores Management Systems Computerized Stores Management Systems

5 days, Dec 16 - 20 Dec, 2024  

2024-12-16 12:12:00
Ghana

Alpha Partners

This workshop is designed to teach participants how to design and implement computerized stores management systems in their organizations. Content Inventory management    ABC Analysis ...

Excellence In Warehouse and Stores Management Excellence In Warehouse and Stores Management

5 days, Dec 16 - 20 Dec, 2024  

2024-12-16 12:12:00
Ghana

Alpha Partners

Warehouses and stores management are critical for the effective management of procurement and the supply chain to enable the efficient delivery of superior customer service. Warehouse and inventory ...

Handling a Difficult Customer Handling a Difficult Customer

2 day, Dec 16 - 17 Dec, 2024  

2024-12-16 12:12:00
Lagos State, Nigeria

Allied Educational Resources Ltd.

Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right ...

Customer Relationship Management that Works Customer Relationship Management that Works

5 days, Dec 16 - 20 Dec, 2024  

2024-12-16 12:12:00
Lagos State, Nigeria

Learnway Africa

Customer Relationship Management (CRM) That Works is a training program designed to enhance the skills of customer service representatives, sales professionals, and business owners in managing ...

Stores and Materials Management Master Class Stores and Materials Management Master Class

3 days, Dec 16 - 18 Dec, 2024  

2024-12-16 12:12:00
Lagos State, Nigeria

Symantic Consulting

This workshop will target areas like stratification and material management imperatives, how to manage abnormal demands from stores, store request and stock management. At the end of the training the ...

Effective Livestock Extension Methods Effective Livestock Extension Methods

5 days, Dec 16 - 20 Dec, 2024  

2024-12-16 12:12:00
Ghana

Alpha Partners

The course aims at improving the capability of officers involved in extension delivery to the farmers, so that proven and relevant livestock technologies will be easily adopted by livestock farmers. ...

Training Course on Warehouse and Store Management Training Course on Warehouse and Store Management

5 days, Dec 16 - 20 Dec, 2024  

2024-12-16 12:12:00
Kenya

Macskills Training & Development Institute

Every logistics system requires warehousing as a link between the customer and the producer. Warehousing ensures a good relationship between customer and producer through efficient customer services ...

Front Office Management Training Course Front Office Management Training Course

5 days, Dec 16 - 20 Dec, 2024  

2024-12-16 12:12:00
Kenya

Soaring Skills Training Institute Ltd

A comprehensive program designed to equip participants with the skills and knowledge necessary to effectively manage front desk operations. The front office serves as the first point of contact for ...

Advanced Shutdown and Turnaround Management Advanced Shutdown and Turnaround Management

5 days, Dec 16 - 20 Dec, 2024  

2024-12-16 12:12:00
United Kingdom

EuroMaTech Training and Management Consultancy

Shutdown, Outage and Turnaround (STO) Management  is an essential activity in process industry. It plays an important role in maintaining consistent productive capacity. It is a major project ...

Customer Experience Management for Brand Managers, Sales Managers, Marketing Managers and Relationship Managers Training Customer Experience Management for Brand Managers, Sales Managers, Marketing Managers and Relationship Managers Training

2 day, Dec 16 - 17 Dec, 2024  

2024-12-16 12:12:00
Lagos State, Nigeria

LCL Coaches Consultants

A 2 to 5 Days duration training course, depending on current skill levels and preferences of participants. Businesses are increasingly recognizing the complete experience enjoyed or endured ...

Communicating to Get Others to Take Action and Get Results Skills Course Communicating to Get Others to Take Action and Get Results Skills Course

2 day, Dec 16 - 17 Dec, 2024  

2024-12-16 12:12:00
Lagos State, Nigeria

LCL Coaches Consultants

A 2 to 3 Days duration training course, depending on current skill levels and preferences of participants. Persuasive and effective business communications are the foundation of any ...

Training on Efficient Inventory Management and Stock Control Training on Efficient Inventory Management and Stock Control

5 days, Dec 16 - 20 Dec, 2024  

2024-12-16 12:12:00
Kenya

InContext Training Institute

Effective warehouse management is crucial for maintaining competitive advantage and ensuring customer satisfaction. This comprehensive training course is designed to equip professionals with the ...

Training on Mastering Digital PR and Customer Experience- Building Customer Loyalty Online Training on Mastering Digital PR and Customer Experience- Building Customer Loyalty Online

5 days, Dec 16 - 20 Dec, 2024  

2024-12-16 12:12:00
Kenya

InContext Training Institute

As businesses continue to shift toward digital platforms, effective public relations and customer care have become essential for cultivating strong, loyal customer relationships. This training course ...

Inventory and Stock Control Management Course Inventory and Stock Control Management Course

4 days, Dec 17 - 20 Dec, 2024  

2024-12-17 12:12:00
Lagos State, Nigeria

Newways Consulting

Inventory and stock control Management is critical in operations as inventory is a current asset to a firm. Carrying inventory comes with a certain degree of risk. This risk is a component of the ...

The Art of Building a Customer Centric Organisation Course The Art of Building a Customer Centric Organisation Course

3 days, Dec 17 - 19 Dec, 2024  

2024-12-17 12:12:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Amazing Tips, Tricks and Secrets That Will Make Sure Your organization. Don’t Just Survive But THRIVE During Economic Downturns! Good customer service can be considered as the big ...

Crafting Memorable Experiences: Customer Experience Management Essentials Crafting Memorable Experiences: Customer Experience Management Essentials

3 days, Dec 17 - 19 Dec, 2024  

2024-12-17 12:12:00
Lagos State, Nigeria

Newways Consulting

This workshop covers the essentials of customer experience management, including how to design and deliver a positive customer experience, measure and improve customer satisfaction, and use customer ...

Actionable Selling Skills: Tools and Techniques Actionable Selling Skills: Tools and Techniques

2 day, Dec 17 - 18 Dec, 2024  

2024-12-17 12:12:00
Lagos State, Nigeria

Rekrut Consulting Limited

In today's dynamic business environment, effective selling skills are essential for success. "Actionable Selling Skills: Tools and Techniques" is a comprehensive two-day course designed ...

Effective Store-Keeping Skills Effective Store-Keeping Skills

3 days, Dec 18 - 20 Dec, 2024  

2024-12-18 12:12:00
Lagos State, Nigeria

Avant Garde Resources Centre

This three-day workshop is designed to give warehouse and stores staff an understanding of the significant role they can play in inventory management and the contribution that they can therefore ...

Raw Materials Management and Stock Control Course Raw Materials Management and Stock Control Course

5 days, Dec 30 - 03 Jan, 2025  

2024-12-30 12:12:00
Lagos State, Nigeria

Capacity for Africa

Efficient raw materials management ensures planning certainty. This detailed course will enable participants to design, implement and maintain good materials management practice to consistently ...

Healthcare Customer Service Course Healthcare Customer Service Course

5 days, Jan 06 - 10 Jan, 2025  

2025-01-06 12:01:00
Lagos State, Nigeria

Capacity for Africa

This customer service course for hospitals, medical centers, clinics, maternity homes and health maintenance organizations (HMOs) focuses on the “people skills” those working in ...

Customer Loyalty and Retention Strategies Training Customer Loyalty and Retention Strategies Training

5 days, Jan 06 - 10 Jan, 2025  

2025-01-06 12:01:00
Lagos State, Nigeria

Capacity for Africa

Improving customer loyalty is an essential element in customer retention.  The CRM forum will reveal why customer loyalty is so crucial to business success. More importantly, delegates will ...

Beyond Customer Service Excellence Training Beyond Customer Service Excellence Training

5 days, Jan 13 - 17 Jan, 2025  

2025-01-13 12:01:00
Lagos State, Nigeria

GoldStead Resources Company Limited

The game has changed; giving good, even excellent Customer service is no longer anywhere near good enough. The new game is beyond service, it requires relationships, engagement, dialogues, and ...

Training on Hospitality Etiquette and Customer Service Excellence Training on Hospitality Etiquette and Customer Service Excellence

5 days, Jan 13 - 17 Jan, 2025  

2025-01-13 12:01:00
Lagos State, Nigeria

GoldStead Resources Company Limited

Success in any industry relies on relationships: with co-workers, clients, suppliers or investors.When you are polite and considerate in dealing with others, you’re more likely to create ...

Training on Service Quality and Customer Satisfaction: Tools and Techniques Training on Service Quality and Customer Satisfaction: Tools and Techniques

5 days, Jan 13 - 17 Jan, 2025  

2025-01-13 12:01:00
Lagos State, Nigeria

GoldStead Resources Company Limited

At the end of this training, Service Quality and Customer Satisfaction: Tools and Techniques participants will learn to: Establish the importance of setting and reviewing customer service standards ...

Training on Exceeding Customer Service Excellence Training on Exceeding Customer Service Excellence

5 days, Jan 13 - 17 Jan, 2025  

2025-01-13 12:01:00
Lagos State, Nigeria

GoldStead Resources Company Limited

 “Providing Excellent Customer Service”. . . everyone knows what that is supposed to mean. . . in fact much of what is required is simply common sense (it just isn’t always ...

Basic Front Desk and Customer Service Skills Training Basic Front Desk and Customer Service Skills Training

5 days, Jan 13 - 17 Jan, 2025  

2025-01-13 12:01:00
Lagos State, Nigeria

GoldStead Resources Company Limited

As a front desk/customer service officer in an organization, how do you handle several people and requests simultaneously with professionalism and poise? Providing excellent customer service is the ...

Front Desk Management Training Front Desk Management Training

5 days, Jan 13 - 17 Jan, 2025  

2025-01-13 12:01:00
Lagos State, Nigeria

Capacity for Africa

How does the person manning the front desk of your office or business handle several people simultaneously with professionalism and poise? This fast-paced course is specifically designed to answer ...

Elevating Customer Experience: Achieving Customer Service Excellence Elevating Customer Experience: Achieving Customer Service Excellence

3 days, Jan 14 - 16 Jan, 2025  

2025-01-14 12:01:00
Lagos State, Nigeria

Newways Consulting

This workshop covers the essentials of customer service excellence, including how to create a customer-focused culture, handle customer complaints and feedback, and provide exceptional customer ...

Store Management and Stock Control Masterclass Store Management and Stock Control Masterclass

4 days, Jan 14 - 17 Jan, 2025  

2025-01-14 12:01:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Participants will be exposed to the best practice methods in purchasing, Supplies and Stores and Management, International procurement, Stock Accounts, fraud managements, stock taking/ documentation ...



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