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Conferences, training, seminars about / in Customer Support

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Contact Centre Skills- Mastering Customer Conversations Contact Centre Skills- Mastering Customer Conversations

2 day, Jun 11 - 12 Jun, 2025  

2025-06-11 12:06:00
Lagos State, Nigeria

Precepts and Mentors

In today’s fast-paced world, customer service can make or break a business. Whether you’re new to a contact center role or looking to sharpen your skills, this course will equip you with ...

Strategic Customer Servicing and Account Management Strategic Customer Servicing and Account Management

3 days, Jun 26 - 28 Jun, 2025  

2025-06-26 12:06:00
Lagos State, Nigeria

McTimothy Associates Consulting LLC

In this course we cover all the most important elements of service any person involved in direct interactions with customers should know and apply. From the necessary behavioral and communication ...

Customer Relationship Management (CRM) Customer Relationship Management (CRM)

5 days, Jul 07 - 11 Jul, 2025  

2025-07-07 12:07:00
State, Nigeria

Mithrive Global

Customer relationships are the backbone of every successful business. A well-implemented Customer Relationship Management (CRM) strategy allows businesses to manage interactions, nurture leads, and ...

High-Impact Training for Frontline People High-Impact Training for Frontline People

5 days, Jul 21 - 25 Jul, 2025  

2025-07-21 12:07:00
Lagos State, Nigeria

Capacity for Africa

To help you make the most of the all-important role of your frontline people. At the end of the training, the participant should be able to: Handle difficult people with skill and professionalism. ...

Workshop on Call Centre Management and Customer Service Workshop on Call Centre Management and Customer Service

5 days, Aug 04 - 08 Aug, 2025  

2025-08-04 12:08:00
State, Nigeria

Human Capital Associates Global Consult Ltd

A productive, professional Call Centre is the heart of any operation and business. Call Centre employees who know how to handle the great variety of situations that present themselves with skill and ...

Workshop on Customer Relationship Management (CRM) Best Practices Workshop on Customer Relationship Management (CRM) Best Practices

5 days, Aug 25 - 29 Aug, 2025  

2025-08-25 12:08:00
State, Nigeria

Human Capital Associates Global Consult Ltd

Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer ...

Workshop on Customer Satisfaction and Loyalty Management Workshop on Customer Satisfaction and Loyalty Management

5 days, Sep 01 - 05 Sep, 2025  

2025-09-01 12:09:00
Lagos State, Nigeria

Human Capital Associates Global Consult Ltd

Every business organization`s success depends on the satisfaction of the customers. In any business the customers always come “first” and then the profit. Those companies that are ...

Workshop on Reception and Front Desk Management Workshop on Reception and Front Desk Management

5 days, Oct 06 - 10 Oct, 2025  

2025-10-06 12:10:00
Lagos State, Nigeria

Human Capital Associates Global Consult Ltd

This course is designed to provide participants with the essential skills and knowledge required for effective reception and front desk management. Whether you are new to the role or seeking to ...



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