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Conferences, training, seminars about / in Customer Management

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Customer Experience Management Training Customer Experience Management Training

5 days, May 12 - 16 May, 2025  

2025-05-12 12:05:00
Lagos State, Nigeria

Capacity for Africa

How does the person manning the front desk of your office handle several people simultaneously with professionalism and poise? This fast-paced course is specifically designed to answer this and other ...

Strategic Customer Servicing and Account Management Strategic Customer Servicing and Account Management

3 days, Jun 26 - 28 Jun, 2025  

2025-06-26 12:06:00
Lagos State, Nigeria

McTimothy Associates Consulting LLC

In this course we cover all the most important elements of service any person involved in direct interactions with customers should know and apply. From the necessary behavioral and communication ...

Lean Process Improvement Course Lean Process Improvement Course

3 days, Jul 09 - 11 Jul, 2025  

2025-07-09 12:07:00
Lagos State, Nigeria

McTimothy Associates Consulting LLC

Lean process improvement training is systems of steps that help organisations reduce waste by focusing on customer value. By identifying how customer value flows across every aspect of the ...

Customer Complaint Management System: A Tool For Customer Services Improvement Customer Complaint Management System: A Tool For Customer Services Improvement

4 days, Oct 01 - 04 Oct, 2025  

2025-10-01 12:10:00
Lagos State, Nigeria

McTimothy Associates Consulting LLC

This specialized course tackles the issue of customer complaints by focusing on its two components: the behavioral aspect related to the individual employee who deals face to face with the ...



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