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Conferences, training, seminars about / in Call Centre

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Emotional Intelligence for Call Centre Representatives Emotional Intelligence for Call Centre Representatives

5 days, Nov 25 - 29 Nov, 2024  

2024-11-25 12:11:00
Lagos State, Nigeria

Learnway Africa

Emotional Intelligence for Call Centre Representatives course aims to teach call centre representatives how to better understand and manage their own emotions, as well as the emotions of their ...

Call Centre Training for Call Centre Executives Call Centre Training for Call Centre Executives

5 days, Dec 09 - 13 Dec, 2024  

2024-12-09 12:12:00
Lagos State, Nigeria

Capacity for Africa

Today’s customers demand authenticity and professionalism. Scripts and standard responses are not enough to reinforce your brand, build customer loyalty, or make sales. Many of today’s ...

High-Impact Training for Frontline People High-Impact Training for Frontline People

5 days, Jan 20 - 24 Jan, 2025  

2025-01-20 12:01:00
Lagos State, Nigeria

Capacity for Africa

To help you make the most of the all-important role of your frontline people. At the end of the training, the participant should be able to: Handle difficult people with skill and professionalism. ...



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